Privacy Policy

Updated, Feb 02, 2021

SHiiP is a service provided by IderaOS. The following terms you or user refer to each person visiting Delivery.ideraos.com or using the SHiiP apps. Protecting your personal data is very important to us. By visiting our website, you provide us with some personal data. This policy explains how we use it. You can visit our website and explore it withoutproviding us with personal data

1. What information do we collect about you?

We only collect personal information from you when you order goods or services on our website, when you complete any customer survey, or through cookies.

We collect this information in order to enable orders, such as name, address, phone number, or payment information.

2. Cookies and Google Analytics

Accepting cookies is not necessary to visit our website, but mandatory in order to complete correctly an order

What are cookies? Cookies are small text files placed on your computer while visiting websites. They are necessary to have websites work more efficiently or to provide information to the website owners. We collect cookies to remember your IP address, so that you can save time when coming back on our website. To get more information about cookies, please visit www.allaboutcookies.org

SHiiP delivery and the SHiiP apps uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies” (see above). The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States

If this website anonymizes IP addresses, your IP address will be truncated by Google within a EU member state or other EEA state before being transmitted to the US. Only in exceptional situations will your full IP address be transmitted to Google servers in the United States and truncated there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website

By using this website, you consent to the processing of data about you by Google in themanner and for the purposes set out above. You can also prevent Google from collecting information (including your IP address) via cookies and processing this information by downloading this browser plugin and installing it: https://tools.google.com/dlpage/gaoptout

3. How we use the information we collect from you?

We collect and use your personal data on secured servers. We ask third party organizations to check and certify to our confidentiality principles.

4. Financials

We may charge for various products and/or services within the platform. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. Note: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you; for example, we may use a payment processing company to receive and process your credit card transactions for us. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.

Security of your information

We provide reasonable and appropriate security measures in connection with securing Personal Information we collect. Though no method of transmission over the Internet, or method of electronic storage, is 100% secure.